CM.com Belgium NV

COMPANY BACKGROUND
CM.com (AMS: CMCOM) is a global leader in cloud software for conversational commerce that enables businesses to deliver a superior customer experience. CM.com operates worldwide since 1999, with 800 employees globally.

RANGE OF PRODUCTS OR SOLUTIONS
– Connectivity Platform; One Connection for all conversations
Build customer connections on their preferred communication channels via one platform
– Engagement Platform
Deliver seamless end-to-end customer journeys with a single AI-powered platform

ADDED VALUE / UNIQUE SELLING POINT
– Geo-redundant platform that provides access to 1000+ connections globally
– Engagement platform that connects marketing and service to provide seamless end-to-end customer journeys via a single AI-powered platform
– Privately Owned Cloud Infrastructure
– 99.99% Up time

MAIN REFERENCES
We inform millions of consumers effectively about their food order via SMS, using the SMS Gateway of CM.com, Takeaway.com
BMW Group: CM.com’s global reach means they don’t have to worry about which routing or mobile network they need to use; CM.com takes care of it with the SMS Gateway.

CERTIFICATIONS
ISO/IEC 27001
ISO/IEC 27018